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AI software development

Integrate LLMs, intelligent automation, and predictive analytics into enterprise-grade applications built on your proprietary data.

LLM use cases

LLMs in your application

An LLM reads ticket history, orders, and account notes to draft support replies your team can review.

It connects to your CRM and helpdesk, keeps conversation context, and hands off to a human when the case needs it.

An LLM answers from your handbooks, policies, and product docs instead of guessing from the open web.

Responses include citations to the exact internal document, so teams can trust and verify every answer.

An LLM turns plain English questions into charts, forecasts, and the SQL that produced them.

Product and ops teams ask in natural language and get numbers back without filing a request with data.

01

Ingest

Load docs, tickets, and CRM records into your stack

02

Embed

Chunk and index content in a private vector store

03

Retrieve

Match the prompt to the most relevant passages

04

Respond

Generate answers with citations and guardrails

Support agent

LLM demo

Customer says their invoice total is wrong for order #4821.

Thinking...
Finding answer...

Order #4821 includes a 15% loyalty discount applied after tax. I drafted a reply that walks through the breakdown.

First response

Auto-resolved

Predictive models

Forecast before it shows up in a report

Score accounts weekly so customer success can step in before renewal slips away.

The model reads product usage, support tickets, and billing history from your warehouse.

Forecast SKU demand by region so ops can stock shelves and warehouses with fewer surprises.

Seasonality, promos, and lead times are baked into the forecast your planners already use.

Flag suspicious transactions in milliseconds instead of reviewing every payment by hand.

Rules catch obvious cases. The model catches subtle patterns that change as fraudsters adapt.

Account health trend

Actual history vs model forecast

ActualForecast

Input features

4-week outlook
Product usageSupport ticketsBilling historyContract tier

Forecast outlook

Now: 52
Week 1
Week 2
Week 3
Week 4

Current score

Projected low

Vision models

See and classify what text models miss

Catch scratches, dents, and misprints on the line before packages ship to customers.

Cameras on the assembly line feed frames into a model tuned on your own defect library.

Extract fields from invoices, IDs, and forms without manual data entry.

Layout aware OCR maps text blocks to the fields your downstream systems expect.

Sort product photos, support uploads, and user content into the right workflow automatically.

Custom classes reflect your catalog and policy categories, not generic internet labels.

Line scan

Capture

Camera frame from station 4

Analyzing

Capture…

Prediction

Surface scratch

94% confidence

Surface scratch detected near lower edge. Confidence 94%.

Finding

Surface scratch

Action

Remove from line

Detection rate

97%

False positives

1.8%

Ranking models

Put the best result first

Reorder catalog results so the items people actually buy appear above stale listings.

The ranker blends text match, popularity, margin, and inventory so search feels tuned to your store.

Prioritize sales outreach on accounts most likely to close this quarter.

CRM activity, firmographics, and product fit roll into one score reps see in their queue.

Personalize articles, courses, or releases so each user sees what keeps them engaged.

Freshness, topic affinity, and completion history decide what rises to the top of the feed.

01

Log

Collect clicks, purchases, and search events

02

Feature

Build user, item, and context signals

03

Score

Rank candidates with a trained model

04

Serve

Return ordered results in real time

Search results

Top products reordered by predicted click and purchase rate.

Query: wireless noise cancelling headphones

Score distribution

MatchCTRMargin
1.00.50

#1

#2

#3

#4

#5

Ranked list

1. Studio Pro ANC—
2. AirFit Wireless—
3. SoundWave Max—
4. Basic Buds Lite—
5. Budget Earbuds—

CTR lift

Latency

Deliverables

What we deliver

Support agents, internal search, and guided workflows connected to your data, permissions, and review rules.

Forecasts and rankers built on your product events—inventory, leads, search, or feeds—served through your APIs.

OCR, triage, and inspection pipelines for operations teams that need structured output, not manual re-keying.

Staging environments, evaluation sets, logging, and cost controls so models stay maintainable after launch.

Get started

Ready to automate your operations?

Partner with a leading AI software development company to build intelligent, scalable solutions.

Book a free AI consultation

Services

Helekin

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